Payments & refunds.

Read the service description, availability, quantity limits, target requirements, price, and total shown before confirming. Make sure you are authorized to supply the target link or other order information.

Payments for services use your HandTrickes wallet balance. Displayed USD amounts are U.S. dollars, not U.S. dollars. Any fees or currency conversion applied by your bank are governed by your bank’s own terms.

Use the exact receiving account, amount, and transfer reference shown in your deposit session. SePay notifications help reconcile eligible transfers with the correct account. A bank transfer is not confirmed solely because you have opened a QR code or payment screen.

Incorrect references, mismatched amounts, expired sessions, or delayed bank notifications may require review. Keep your transfer reference and contact support if the deposit is not matched. Do not repeat a transfer simply because the first one is still being reviewed.

Your order page and history show the recorded service details and processing status. Report a delivery issue, incorrect status, or unexpected result using the order reference and a clear explanation.

Order changes, cancellation, and refund eligibility depend on the order’s status, service conditions, provider information, and applicable rights. Processing or completed work may not be reversible. This policy does not promise that every order can be cancelled or refunded.

Administrators review refund requests against the recorded order and available provider status. We may ask for information needed to investigate. There is no automatic refund simply because an outcome differs from your expectations.

An approved order refund is credited to the same HandTrickes wallet that paid for the order and recorded in wallet history. An order cannot be refunded twice. A wallet credit is not automatically a refund to your bank account; withdrawals follow a separate process.

Nothing in this policy removes any refund or other consumer rights that applicable law requires.

Before requesting a withdrawal, review the amount, fee, receiving bank details, and total deduction displayed on the withdrawal screen. Withdrawals are processed by administrators and their recorded status appears in account history.

If receiving details are incorrect or an expected transfer is missing, contact support promptly with the request reference. Do not share bank passwords, verification codes, or full payment credentials. Timing can depend on review and the receiving bank; no fixed completion time is promised here.

• Your order, deposit, or withdrawal reference.
• The service or amount involved and the date of the transaction.
• A concise description of the problem and the result you expected.
• Relevant evidence with unrelated personal or financial information removed.